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After Sales Service

Customer Satisfaction is RayCue greatest support, we will Provide a faster and more convenient solution for 

RayCue users and partners.

Welcome to RayCue's after-sales service page for processing Warranty Requests and Using help. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing. We apologize in advance for whatever inconvenience your Raycue purchase may have caused.

Please note this page is for purchases made through this offline cooperation, like authorized resellers or the Raycue store on sites such as eBay, Amazon or Alibaba. For purchases made through RayCue’s authorized resellers, please contact them directly.

If your product is found to defect during the warranty period, please contact us via the feedback form below and let us know that we can help you. Before filing a warranty, please go to the FAQs page or review the product user instruction manual to save you the time to resolve the issue the first time.

We apologize for any inconvenience caused by your purchase of RayCue products. We appreciate your continued support of the RayCue. we will try our best to do better for the next cooperation. 
Thank you in advance for all the information you provided.

 After Sales Service | Online Order 

Dear customer, if you have order raycue products on amazon, have met any use issues, method operations, upgrades, etc. please send an email to us or leave a message on website. We will help you asap.
Please Note: Please specify the Order Number, Store Name, Product Link (like eBay, Amazon ect.)Name, Country, Contact Email.

Contact Email:

 After Sales Service | Offline Cooperation 

Dear customer, if you have cooperated with RayCue as a partner by offline cooperation, if you have met any use issues, method operations, upgrades, or other questions, etc. please send an email to us or leave a message on the website. We will contact you asap.

Please note: Please specify the Name, Country, Contact Info (Email and Phone Number),  Proforma Invoice Number or Order Number, and Sales Representative (if you know).

Contact Email: