APP privacy-policy
Version: November 27, 2023 version
Prompt terms:
Your trust is very important to us. We are well aware of the importance of user information security. We will take security protection measures in accordance with legal and regulatory requirements to protect your user information in a safe and controllable manner. In view of this, zestnation (or "we") has formulated this "Legal Statement and Privacy Policy" (hereinafter referred to as "Statement and Policy") and reminds you: Please be sure to read it carefully before using the services of the zestnation website And thoroughly understand this "Legal Statement and Privacy Policy", and only use related products and services after confirming that you fully understand and agree. Once you start using the zestnation service, it will be deemed as your acceptance and recognition of the contents of this statement and policy.
If you have any questions, comments or suggestions about the content of this statement and policy, you can contact us through zestnation’s work order, suggestion submission platform (https://www.raycue.com) or customer service phone.
definition
zestnation brand website: refers to the raycue brand official website (domain name: www.raycue.com/) and raycue brand client (such as APP)
zestnation: Unless otherwise agreed, refers to Shenzhen zestnation Technology Co., Ltd., zestnation Technology Co., Ltd. is the operator of www.raycue.com and the client APP.
Business data: Different from user information, it refers to data that zestnation users use zestnation's services to upload, download, distribute, etc. and are processed through zestnation's technical services.
Legal Notices
- Ownership of rights
1.1. The logo of zestnation website, "zestnation", "raycue" and other words, graphics and their combinations, as well as other logos, emblems and names of zestnation services on zestnation website are registered trademarks of zestnation and its affiliated companies in China and other countries. . Without the written authorization of zestnation, no one may display, use or do other processing in any way (including but not limited to copying, disseminating, displaying, mirroring, uploading, downloading), nor may you indicate to others that you have the right to display, use or do Other processing.
1.2. The intellectual property rights of all products, services, technologies and all programs on the zestnation website (hereinafter referred to as "technical services") belong to zestnation or are owned by its rights holders.
1.3. Unless otherwise stated by zestnation, zestnation owns all rights (including but not limited to but not limited to text, graphics, pictures, photos, audio, video, icons, colors, layout design, electronic documents) for zestnation to publish documents and other information on the website. Without limitation copyright, trademark rights, patent rights, trade secrets and all other related rights). Without the permission of zestnation, no one may use the above content without authorization (including but not limited to monitoring, copying, retransmitting, displaying, mirroring, uploading, and downloading any content on the zestnation website through programs or devices). Those who are authorized to browse, copy, print and disseminate information content within the zestnation website shall not be used for commercial purposes and all information content and the use of any part thereof must include this rights statement.
- Limitation of liability
2.1. Zestnation users upload, provide and publish relevant information on their own in the forums, communities and cloud markets of the zestnation website, including but not limited to user names, company names, contacts and contact information, related pictures, information, etc., such information All are provided by the users themselves, and users of zestnation must bear full responsibility for any information they provide in accordance with the law.
2.2. The reprinting of works (including forum content) on the zestnation website is for the purpose of conveying more information, which does not mean that zestnation agrees with its views or confirms the authenticity of its contents.
2.3. zestnation would like to remind you that when using zestnation services, you should abide by the laws of the People's Republic of China, not endanger network security, and not use zestnation services to engage in activities that infringe others' reputation, privacy, intellectual property rights and other legitimate rights and interests. Despite the foregoing tips, zestnation does not assume any responsibility for the use and purpose of your use of zestnation services.
- Intellectual Property Protection
We respect intellectual property rights and oppose and crack down on infringements of intellectual property rights. If any organization or individual believes that the content (such as reprinted articles, product information released by cloud market service providers, etc.) of the web pages of the zestnation website (www.raycue.com web content and client pages) may infringe upon its legitimate rights and interests, they may submit a request to zestnation ( www.raycue.com) submits a written rights notice, and zestnation will process it as soon as possible after receiving the qualified notice from the intellectual property right holder.
privacy policy
zestnation (hereinafter referred to as "we") respects and protects user information and will treat this information with a high degree of diligence and prudence. When you use the services provided by the zestnation website, we will collect, process and disclose your information in accordance with this privacy policy. We hope that this Privacy Policy will give you a clear introduction to how we handle your information, so we recommend that you read this Privacy Policy in its entirety to help you understand how to protect your privacy.
If you have any questions, comments or suggestions, please contact us through the various contact methods provided by zestnation.
This policy will help you understand the following:
- Scope of application
- Collection and use of user information
- Sharing, transfer and public disclosure of user information
- User business data and public information
- Management of user information
- Cookies and similar technologies
- Security of user information
- Updates to the Privacy Policy
- How to contact us
- Scope of application
1.1. This privacy policy applies to all services on the zestnation website. Services include providing you with page browsing, website login services, and technical services provided to you through the zestnation website.
1.2. This privacy policy does not apply to services provided to you by other third parties. For example, when a service provider on the zestnation cloud market relies on the cloud market to provide you with services, this privacy policy does not apply to the information you provide to the service provider.
1.3. It should be noted that as a user of zestnation, if you use zestnation’s technical services to provide services to your users, since your business data belongs to you, you should separately agree on a privacy policy with your users. .
- Collection and use of user information
2.1. Help you become our member
2.1.1. When you create an account on the zestnation website, you must provide us with your member name, set and confirm your login password, and provide your mobile phone number in the People's Republic of China. The mobile phone number you submit is used to accept verification codes when you register, log in, bind accounts, and retrieve passwords. It is also used as one of the contact methods designated by you and zestnation to receive relevant business notifications (such as new product launches, service changes, etc. ).
2.1.2. After you register a zestnation account, you can continue to fill in your information in the "Basic Information" column of the account, including (1) your membership type (individual, enterprise), organization name (if you have After completing the real-name authentication, the unit name will be based on your real-name authentication information), business years, company size, industry, main business, main products, website domain name, (2) contact information (country, region, street, Contact number, fax). If you do not provide this information, it will not affect your use of a specific technical service. The information you provide in category (1) of this article will help us better understand your needs for zestnation services, so that zestnation can promote and introduce products to you in a targeted manner; the information you provide in category (2) of this article, zestnation may use Promote and promote products to you, mail business notices (including bills), or conduct business communications with you in the above manner.
2.1.3. After you register a zestnation account, you need to submit contact information in the account management console, including the email address, mobile phone number and position of the contact person you designated. zestnation will promote and introduce products to you, send business notifications (including bills) or conduct business communication with you through the above information.
2.1.4. If you only need to use basic services such as browsing and searching, you do not need to register as our member and provide the above information.
2.1.5. If you have registered a Taobao account, 1688 account, DingTalk account, Alipay account or Sina Weibo account, you can use the aforementioned account to log in to zestnation’s website. If you log in to the zestnation website through your Taobao account and Alipay account, the real-name registration information (name/company name, ID number/business license number, mobile phone number/email) of your Taobao and Alipay registered accounts will be synchronized to zestnation. If you log in to the zestnation website through your 1688 account, you still need to submit your true identity information according to the real-name authentication method provided by zestnation. You can also log in to the zestnation website through your Sina Weibo account and DingTalk account. The Sina Weibo account and DingTalk account will be bound to the zestnation account. You provide your true identity information to zestnation through zestnation's real-name authentication.
2.2. Provide you with technical services
The information you provide us includes:
2.2.1. According to the laws of the People's Republic of China, when you use specific technical services, you should provide your true identity information through your account. If you provide your real identity information through your zestnation account, zestnation provides you with a variety of ways to assist you in providing information. You should choose the appropriate method based on your identity attributes. If you provide your true information through Alipay real-name authentication, you need to first enter your Alipay account and password to log in to your Alipay account, and then complete the real-name authentication by binding the Alipay account to your zestnation account. After completing the real-name authentication, you will submit to Alipay through Alipay. zestnation submitted your name (unit name) and ID number (business license number). If you perform real-name authentication through a company-to-public account, you need to submit your company registration area, company nature, company name and business license registration number, as well as bank account information (including account opening bank, bank account number and account holder) to zestnation. . Zestnation will confirm your real-name information with the company registration area, company nature, company name and business license registration number submitted by you. Zestnation will only use the bank account information (including account opening bank, bank account number and account holder) provided by you as real-name authentication. payment account number. If you use face recognition for real-name authentication, you need to provide us with biometric information about your facial features and photos of the front and back of your ID card.
2.2.3. Before accepting domain name, registration and other services, in accordance with the laws of the People's Republic of China, zestnation will show you the information you need to submit through the zestnation website page. The website page will be displayed at that time. If you do not use certain services, There is no need to provide relevant information.
Information we collect during your use of the service
2.2.4. Device information: We will receive and record information related to the device you use (such as device model, operating system version, device settings, unique device identifiers and other software) based on the specific permissions you have granted during software installation and use. Hardware feature information), information related to the location of the device (such as IP address, GPS location, and sensor information such as Wi-Fi access points, Bluetooth, and base stations that can provide relevant information). We may associate the first two types of information so that we can provide you with consistent services on different devices.
2.2.5. Log information: When you use the services provided by our website or client, we will automatically collect your detailed usage of our services and save them as relevant network logs. For example, your search query content, IP address, browser type, telecom operator, language used, access date and time, and web page records you visited, etc.
2.2.6. Please note that individual device information, log information, etc. are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or combine it with personal information, such non-personal information will be treated as personal information during the period of combined use, unless we obtain your authorization. Unless otherwise provided by laws and regulations, we will anonymize and de-identify such personal information.
2.2.7. Support information for user accounts: Based on user consultation records, troubleshooting records and troubleshooting processes (such as communication or call records) generated by your use of zestnation services, zestnation will record and analyze this information. In order to respond to your help requests in a more timely manner and to improve the service.
2.3. We use the user information you submit and that we collect for the following purposes:
2.3.1. In order to provide you with services (such as real-name authentication information and mobile phone number used to receive verification codes, which are prerequisites for continuing to obtain services);
2.3.2. In order to maintain and improve services (such as the mobile phone number, email, etc. of the business contact you submitted are used to receive business notifications and conduct business communication);
2.3.3. Promote and introduce products to you as permitted by laws and regulations;
2.3.4. To improve the security of your use of the services provided by us and our affiliated companies and partners, protect the personal and property safety of you or other users or the public from infringement, and better prevent phishing websites, fraud, network vulnerabilities, computer Viruses, network attacks, network intrusions and other security risks, to more accurately identify violations of laws and regulations or zestnation-related agreements and rules, we may use your membership information and integrate device information, relevant network logs and our affiliated companies and partners The shared information is used to determine your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law;
2.3.5. Other uses with your permission.
- Sharing, transfer and public disclosure of user information
3.1. Sharing
We will not share your user information with other organizations and individuals, except in the following circumstances:
3.1.1. Sharing with explicit consent: After obtaining your explicit consent, we will share your user information with other parties;
3.1.2. Sharing under legal circumstances: We may share your user information externally in accordance with laws and regulations, litigation, arbitration resolution needs, or in accordance with the requirements of administrative and judicial authorities in accordance with the law;
3.1.3. In order to facilitate transactions or assist in resolving disputes, in some cases, only sharing your user information can facilitate transactions or handle disputes or disputes between you and others. For example, in a transaction created on the zestnation cloud market, If any party to the transaction fulfills or partially fulfills the transaction obligations and makes a request for information disclosure, zestnation has the right to decide to provide the user with the contact information of the counterparty and other necessary information to facilitate the completion of the transaction;
3.1.4. Sharing with authorized partners: We may entrust trusted partners to provide services, so we may share some of your user information with partners to provide better customer service and optimize user experience. We will only share your user information for legal, legitimate, necessary, specific, and clear purposes, and we will only share user information necessary to provide services. Our partners have no right to use shared user information for any other purpose.
Currently, our authorized partners include the following types: suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business, including providing basic technical services, providing consulting, analysis and other professional services.
We will sign strict confidentiality agreements and information protection agreements with the companies, organizations and individuals with whom we share user information, requiring them to handle users in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures. information.
3.2. Transfer
We will not transfer your user information to any company, organization or individual, except in the following circumstances:
3.2.1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your user information to other parties;
3.2.2. In the event of a merger, acquisition or bankruptcy liquidation between zestnation and other legal entities, or other situations involving mergers, acquisitions or bankruptcy liquidation, if the transfer of user information is involved, we will require the new person holding your user information to Companies and organizations will continue to be bound by this policy, otherwise we will require the company, organization and individual to seek your authorization and consent again.
3.3. Public disclosure
We will only publicly disclose your user information under the following circumstances:
3.3.1. We may publicly disclose your user information with your explicit consent or based on your active choice;
3.3.2. Or to protect the personal and property safety of users of the zestnation platform and its affiliated companies or the public from infringement, we may disclose user information about you in accordance with applicable laws or relevant agreements and rules of the zestnation platform. For example, if you sell fake or pirated goods as a cloud market service provider, we may publicly disclose your store owner information and penalties.
3.4. Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing user information
In the following circumstances, sharing, transferring, and publicly disclosing your user information does not require your prior authorization and consent:
3.4.1. Relevant to national security and national defense security;
3.4.2. Relevant to public security, public health, and major public interests;
3.4.3. Relevant to criminal investigation, prosecution, trial and judgment execution, etc.;
3.4.4. To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
3.4.5. Personal information disclosed by you to the public;
3.4.6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
- User business data and public information
Different from your user information, zestnation will process user business data and public information as follows:
4.1. User business data
4.1.1. The data you process, store, upload, download, distribute and process through other means through the services provided by zestnation are all your user business data, and you completely own your user business data. As a cloud service provider, zestnation will only process your business data in strict accordance with your instructions. We will not make any unauthorized use or disclosure of your business data except in accordance with the agreement with you or the implementation of clear legal and regulatory requirements.
4.1.2. You are responsible for the source and content of your user business data. Zestnation reminds you to carefully judge the legality of the data source and content. You shall be solely responsible for all consequences and responsibilities caused by the content of your user business data that violates laws, regulations, departmental regulations or national policies.
4.1.3. Based on the agreement between you and zestnation, zestnation stores user business data in the data center selected by you. zestnation adheres to its security commitment to users and protects users' data stored in zestnation data centers in accordance with applicable laws.
4.2. Public information
4.2.1. Public information refers to any information you share publicly, and anyone can view or access this information while using or not using zestnation website services. For example, the information you posted on the zestnation developer forum.
4.2.2. In order to use zestnation website services, there may be information that you must share publicly. For example, in order to build an honest trading environment in the cloud market, your credit rating information (star rating, customer reviews) needs to be shared publicly. If you are a service provider (seller), you should publicly share the relevant information of the enterprise or natural person operator in accordance with the requirements of applicable laws, regulations and zestnation cloud market rules.
4.2.3. When using the cloud market of the zestnation website for transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information properly and provide it to others only when necessary. You can also connect and share with each other through our services. When you create communications, transactions or shares through our services, you can independently choose the objects of communication, transactions or sharing as third parties who can see your contact information, communication information or shared content and other related information. If you find that your personal information has been leaked, especially your account or password, please contact zestnation customer service immediately so that zestnation can take appropriate measures.
- Management of user information
5.1. You can log in to the zestnation website or the client's "Management Console" to query and manage (change, delete) the basic business information (basic information) and contact information submitted when using the zestnation service.
5.2. If you need to change the real-name authentication information of your zestnation account, you need to contact zestnation through work orders, phone calls, etc., and operate in accordance with zestnation's operating documents; if you need to change the real-name authentication information submitted through Taobao or Alipay account , you need to go to the website where the original account was registered to make changes.
5.3. In the following circumstances, you can make a request to us to delete user information:
5.3.1. If our handling of user information violates laws and regulations;
5.3.2. If we collect and use your user information without your explicit consent;
5.3.3. If our handling of personal information seriously violates our agreement with you.
To ensure security, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
- Use of Cookies and Similar Technologies
6.1. In order to ensure the normal operation of the website, provide you with an easier access experience, and recommend content that may be of interest to you, we will store a small data file named Cookie on your computer or mobile device. Cookies usually contain an identifier, the site name, and some numbers and characters. zestnation can only read cookies provided by zestnation.
6.2. With the help of cookies, data such as your preferences or items in your purchase list can be stored. The next time you visit again, we will display the information you need; or zestnation will identify your source website through cookie files so that zestnation can track zestnation's advertising effectiveness.
6.3. You can manage cookies according to your preferences, or you can clear all cookies saved on your computer. Most web browsers have the ability to block cookies. However, if you do this, you will need to change your user settings each time you visit our website. To learn more about how to change your browser settings, please visit the relevant settings page of the browser you are using.
6.4. In addition to Cookies, we will also use other similar technologies such as web beacons and pixel tags on the website. For example, the emails we send you may contain an address link to the content of our website. If you click on the link, we will track the click to help us understand your product or service preferences so that we can proactively improve customer service. experience. A web beacon is typically a transparent image embedded into a website or email. With the help of pixel tags in emails, we can learn whether the emails have been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
- Security of user information
7.1. zestnation takes the security of your information very seriously. We strive to take reasonable physical, electronic and managerial security measures to protect your user information. Protect user information from unauthorized access, public disclosure, use, modification, damage or loss. We will use encryption technology to improve the security of user information; we will use trusted protection mechanisms to prevent user information from being maliciously attacked; we will deploy access control mechanisms to try our best to ensure that only authorized personnel can access user information; and we will hold Security and privacy protection training courses to enhance employees’ awareness of the importance of protecting user information.
7.2. We will take reasonable and feasible measures to try our best to avoid collecting irrelevant user information. We will only retain your user information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law. After the above user information retention period expires, we will delete or anonymize your personal information.
7.3. Please use a complex password to help us ensure the security of your account. We will do our best to keep any information you send us secure. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal liability.
7.4. After an unfortunate user information security incident (leakage, loss, etc.) occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, You can make your own suggestions to prevent and reduce risks, remedial measures for you, etc. We will promptly notify you of the incident-related information through emails, letters, phone calls, push notifications, etc. When it is difficult to inform the user information subjects one by one, we will issue announcements in a reasonable and effective manner.
7.5. At the same time, we will also report the handling of user information security incidents in accordance with the requirements of regulatory authorities.
7.6. We will store your collected user information within the territory of the People's Republic of China. If we transfer personal information overseas due to business needs in compliance with applicable laws and regulations, we will obtain your consent in advance and inform you. The purpose of exporting user information, recipients, security measures, security risks, etc.
7.7. If zestnation products and services cease operations, we will take reasonable measures to protect the security of your user information, including promptly stopping activities that continue to collect user information; notices of the cessation of operations will be notified to users one by one or in the form of announcements; and delete or anonymize the personal information held.
7.8. If we use user information beyond the stated purpose when collecting user information or beyond the scope of direct or reasonable correlation, we will inform you again and obtain your express consent.
- Updates to the Privacy Policy
8.1. Our privacy policy may be revised.
8.2. Without your explicit consent, we will not restrict your rights in accordance with this Privacy Policy. We will post any revisions to our Privacy Policy on a dedicated page.
8.3. For major revisions, we will also provide more prominent notices (including for some services, we will notify you through website announcements to explain the specific changes to the privacy policy).
8.4. Major changes referred to in this policy include but are not limited to:
8.4.1. Our service model has undergone significant changes. Such as the purpose of processing user information, the type of user information processed, the use of user information, etc.;
8.4.2. We have undergone major changes in control, organizational structure, etc. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;
8.4.3. The main object of user information sharing, transfer or public disclosure changes;
8.4.4. Significant changes in your rights to participate in the processing of user information and the way in which you exercise them;
8.4.5. When our responsible department, contact information and complaint channels for handling user information security change;
8.4.6. When the user information security impact assessment report indicates that there is a high risk.
- How to contact us
If you have any questions or comments about the content of this statement and policy, or if you have any questions or comments about zestnation's practice and operation of this privacy policy, you can submit it through zestnation's work order and suggestion submission platform (www.raycue.com) or Contact us via customer service phone number.
法律声明及隐私权政策
版本:2023年11月27日版
提示条款
您的信任对我们非常重要,我们深知用户信息安全的重要性,我们将按照法律法规要求,采取安全保护措施,保护您的用户信息安全可控。鉴此,沁泽通达(或简称“我们”)制定本《法律声明及隐私权政策》(以下或简称“声明和政策”)并提醒您: 在使用沁泽通达网站的各项服务前,请您务必仔细阅读并透彻理解本《法律声明和隐私权政策》,在确认充分理解并同意后方使用相关产品和服务。一旦您开始使用沁泽通达服务,将被视为对本声明和政策内容的接受和认可。
如对本声明和政策内容有任何疑问、意见或建议,您可通过沁泽通达的工单、建议提交平台(https://www.raycue.com)或客服电话与我们联系。
定义
沁泽通达品牌网站:指raycue品牌官网(域名为: www.raycue.com/)以及raycue品牌客户端(如APP)
沁泽通达:除非另有约定,指深圳市沁泽通达科技有限公司,沁泽通达科技有限公司是 www.raycue.com以及客户端APP的经营者。
业务数据:不同于用户信息,是指沁泽通达的用户利用沁泽通达的服务上传、下载、分发等通过沁泽通达的技术服务处理的数据。
法律声明
一、权利归属
1.1. 沁泽通达网站的Logo、“zestnation”.“raycue”等文字、图形及其组合,以及沁泽通达网站的其它标识、徽记、沁泽通达服务的名称等为沁泽通达及其关联公司在中国和其它国家的注册商标。未经沁泽通达书面授权,任何人不得以任何方式展示、使用或做其它处理(包括但不限于复制、传播、展示、镜像、上传、下载),也不得向他人表明您有权展示、使用或做其它处理。
1.2. 沁泽通达网站所有的产品、服务、技术与所有程序(以下或简称“技术服务”)的知识产权均归属于沁泽通达或归其权利人所有。
1.3. 除非沁泽通达另行声明,沁泽通达拥有沁泽通达在网站内发布文档等信息(包括但不限于文字、图形、图片、照片、音频、视频、图标、色彩、版面设计、电子文档)的所有权利(包括但不限于版权、商标权、专利权、商业秘密和其它所有相关权利)。未经沁泽通达许可,任何人不得擅自使用如上内容(包括但不限于通过程序或设备监视、复制、转播、展示、镜像、上传、下载沁泽通达网站内的任何内容)。被授权浏览、复制、打印和传播属于沁泽通达网站内信息内容的,该等内容都不得用于商业目的且所有信息内容及其任何部分的使用都必须包括此权利声明。
二、责任限制
2.1. 沁泽通达用户在沁泽通达网站的论坛、社区以及云市场上,自行上传、提供、发布相关信息,包括但不限于用户名称、公司名称、 联系人及联络信息,相关图片、资讯等,该等信息均由用户自行提供,沁泽通达的用户须对其提供的任何信息依法承担全部责任。
2.2. 沁泽通达网站上转载作品(包括论坛内容)出于传递更多信息之目的,并不意味沁泽通达赞同其观点或证实其内容的真实性。
2.3. 沁泽通达在此提示,您在使用沁泽通达服务期间应当遵守中华人民共和国的法律,不得危害网络安全,不得利用沁泽通达的服务从事他人侵犯名誉、隐私、知识产权和其它合法权益的活动。尽管有前述提示,沁泽通达不对您使用沁泽通达服务的用途和目的承担任何责任。
三、知识产权保护
我们尊重知识产权,反对并打击侵犯知识产权的行为。任何组织或个人认为沁泽通达网站的网页(www.raycue.com网页内容以及客户端页面)内容(如转载文章、云市场服务商发布的商品信息等)可能侵犯其合法权益的,可以通过向沁泽通达(www.raycue.com)提出书面权利通知,沁泽通达将在收到知识产权权利人合格通知后依法尽快处理。
隐私权政策
沁泽通达(以下或称为“我们”)尊重并保护用户信息,并且将以高度勤勉和审慎的义务对待这些信息。在您使用了沁泽通达网站提供的服务时,我们将按照本隐私权政策收集、处理及披露您的信息。我们希望通过本隐私权政策向您清晰地介绍我们对您信息的处理方式,因此我们建议您完整地阅读本隐私权政策,以帮助您了解维护自己隐私权的方式。
如果您有任何疑问、意见或建议,请通过沁泽通达提供的各种联系方式与我们联系。
本政策将帮助您了解以下内容:
一、适用范围
二、用户信息的收集和使用
三、用户信息的共享、转让、公开披露
四、用户业务数据和公开信息
五、用户信息的管理
六、cookie和同类技术
七、用户信息的安全
八、隐私权政策的更新
九、如何联系我们
一、 适用范围
1.1. 本隐私权政策适用于沁泽通达网站所有服务。服务包括向您提供页面浏览、网站登录服务,以及通过沁泽通达网站向您提供的技术服务。
1.2. 本隐私权政策不适用于其它第三方向您提供的服务。例如,沁泽通达云市场上的服务商依托云市场向您提供服务时,您向服务商提供的信息不适用本隐私权政策。
1.3. 需要特别说明的是,作为沁泽通达的用户,若您利用沁泽通达的技术服务,为您的用户再行提供服务,因您的业务数据属于您所有,您应当另行与您的用户约定隐私权政策。
二、 用户信息的收集和使用
2.1. 帮助您成为我们的会员
2.1.1. 当您在沁泽通达网站创建账户时,您须向我们提供会员名,设置、确认您的登录密码,提供您在中华人民共和国境内手机号码。您提交的手机号码用于您注册、登录、绑定账户、密码找回时接受验证码,并且作为您与沁泽通达指定的联系方式之一,用来接受相关业务通知(如新品上线、服务变更等)。
2.1.2.在您注册完成沁泽通达账户后,您可以在账户“基本资料”一栏中继续填写您的信息,包括(1)您的会员身份类型(个人、企业)、单位名称(如果您已完成实名认证,单位名称将会以您的实名认证信息为准)、营业年限、企业规模、从事行业、主营业务、主要产品、网站域名,(2)联系信息(国家、所在地区、街道、联系电话、传真)。您若不提供这些信息,将不会影响您对某一具体技术服务的使用。您提供的本条第(1)类信息,会帮助我们更了解您对于沁泽通达服务需求,以便沁泽通达有针对性的向您推广、介绍产品;您提供的本条第(2)类信息,沁泽通达可能会利用如上方式向您推广、宣传产品、邮寄业务通知(含账单)或与您进行业务沟通。
2.1.3. 在您注册完成沁泽通达账户后,您需在账号的管理控制台提交联系人信息,包括您指定联系人的邮箱、手机号码以及联系人的职位。沁泽通达将通过如上信息向您推广、介绍产品,发送业务通知(含账单)或与您进行业务沟通。
2.1.4. 如果您仅需使用浏览、搜索等基本服务,您不需要注册成为我们的会员及提供上述信息。
2.1.5. 如果您已经注册有淘宝账号、1688账号、钉钉账号、支付宝账号或新浪微博账号的,您可利用前述账号登录沁泽通达的网站。您通过淘宝账号和支付宝账号登录沁泽通达网站的,您淘宝和支付宝注册账号的实名注册信息(姓名/企业名称、身份证号/营业执照号、手机号/邮箱)将同步至沁泽通达。您通过1688账号登录沁泽通达网站的,您仍需按照沁泽通达提供的实名认证方式提交您的真实身份信息。您也可以通过新浪微博账号和钉钉账号登录沁泽通达网站,该新浪微博账号、钉钉账号将绑定沁泽通达账号,您通过沁泽通达的实名认证向沁泽通达提供您的真实身份信息。
2.2. 向您提供技术服务
您向我们提供的信息包括:
2.2.1. 根据中华人民共和国法律,在您使用具体的技术服务时,您应通过您的账号提供您的真实身份信息。您通过沁泽通达账号提供真实身份信息的,沁泽通达为您提供了多种方式以协助您提供信息,您应根据您的身份属性选择适合的方式。如您通过支付宝实名认证来提供您的真实信息,您需先行输入支付宝账户以及密码登录支付宝账户,通过将支付宝账户绑定您的沁泽通达账户完成实名认证,在完成实名认证后,您即通过支付宝向沁泽通达提交了您的姓名(单位主体名称)、身份证号码(营业执照号码)。如您通过企业对公账号方式进行实名认证的,您需向沁泽通达提交您的企业注册地区、企业性质、企业名称和营业执照注册号,以及银行账户信息(包括开户行、银行账号和开户人)。沁泽通达将以您提交的企业注册地区、企业性质、企业名称和营业执照注册号确认您的实名信息,沁泽通达仅将您提供的银行账户信息(包括开户行、银行账号和开户人)作为实名认证时的打款账号。如果您通过人脸识别来进行实名认证的,您需要向我们提供面部特征的生物识别信息和您身份证正、反面照片。
2.2.3.在接受域名、备案等服务前,根据中华人民共和国法律,沁泽通达将通过沁泽通达网站页面向您展示您需要提交的信息,以届时网站页面展示为准,如果您不使用某些服务,则无需提供相关信息。
在您使用服务过程中我们收集的信息
2.2.4.设备信息:我们会根据您在软件安装及使用中授予的具体权限,接收并记录您所使用的设备相关信息(例如设备型号、操作系统版本、设备设置、唯一设备标识符等软硬件特征信息)、设备所在位置相关信息(例如IP地址、GPS位置以及能够提供相关信息的Wi-Fi接入点、蓝牙和基站等传感器信息)。我们可能会将前面两类信息进行关联,以便我们能在不同设备上为您提供一致的服务。
2.2.5. 日志信息:当您使用我们的网站或客户端提供的服务时,我们会自动收集您对我们服务的详细使用情况,作为有关网络日志保存。例如您的搜索查询内容、IP地址、浏览器的类型、电信运营商、使用的语言、访问日期和时间及您访问的网页记录等。
2.2.6. 请注意,单独的设备信息、日志信息等是无法识别特定自然人身份的信息。如果我们将这类非个人信息与其它信息结合用于识别特定自然人身份,或者将其与个人信息结合使用,则在结合使用期间,这类非个人信息将被视为个人信息,除取得您授权或法律法规另有规定外,我们会将该类个人信息做匿名化、去标识化处理。
2.2.7. 用户账户的支持信息:基于您使用沁泽通达服务而产生的用户的咨询记录、报障记录和针对用户故障的排障过程(如通信或通话记录),沁泽通达将通过记录、分析这些信息以便更及时响应您的帮助请求,以及用于改进服务。
2.3. 我们出于如下目的,使用您提交以及我们收集的用户信息:
2.3.1. 为了向您提供服务(如实名认证信息、用来接受验证码的手机号,是继续获得服务的前提);
2.3.2. 为了维护、改进服务(如您提交的业务联系人手机、电子邮件等用来接收业务通知和进行业务沟通);
2.3.3. 在法律法规允许的前提下,向您推广、介绍产品;
2.3.4. 为提高您使用我们及我们关联公司、合作伙伴提供服务的安全性,保护您或其他用户或公众的人身财产安全免遭侵害,更好地预防钓鱼网站、欺诈、网络漏洞、计算机病毒、网络攻击、网络侵入等安全风险,更准确地识别违反法律法规或沁泽通达相关协议、规则的情况,我们可能使用您的会员信息、并整合设备信息、有关网络日志以及我们关联公司、合作伙伴分享的信息,来判断您账户及交易风险、进行身份验证、安全事件的检测及防范,并依法采取必要的记录、审计、分析、处置措施;
2.3.5. 经您许可的其它用途。
三、 用户信息的共享、转让和公开披露
3.1. 共享
我们不会与其它组织和个人共享您的用户信息,但以下情况除外:
3.1.1.在获取明确同意的情况下共享:获得您的明确同意后,我们会与其它方共享您的用户信息;
3.1.2. 在法定情形下的共享:我们可能会根据法律法规规定、诉讼、仲裁解决需要,或按行政、司法机关依法提出的要求,对外共享您的用户信息;
3.1.3.为了促成交易或协助解决争议,某些情况下只有共享您的用户信息,才能促成交易或处理您与他人的纠纷或争议,例如,在沁泽通达云市场上创建的某一交易中,如交易任何一方履行或部分履行了交易义务并提出信息披露请求的,沁泽通达有权决定向该用户提供其交易对方的联络方式等必要信息,以促成交易的完成;
3.1.4.与授权合作伙伴共享:我们可能委托受信赖的合作伙伴来提供服务,因此我们可能会与合作伙伴共享您的某些用户信息,以提供更好的客户服务和优化用户体验。我们仅会出于合法、正当、必要、特定、明确的目的共享您的用户信息,并且只会共享提供服务所必要的用户信息。我们的合作伙伴无权将共享的用户信息用于任何其它用途。
目前,我们的授权合作伙伴包括如下类型:供应商、服务提供商和其他合作伙伴。我们将信息发送给支持我们业务的供应商、服务提供商和其他合作伙伴,这些支持包括提供基础技术服务、提供咨询、分析等专业服务。
对我们与之共享用户信息的公司、组织和个人,我们会与其签署严格的保密协议以及信息保护约定,要求他们按照我们的说明、本隐私权政策以及其它任何相关的保密和安全措施来处理用户信息。
3.2. 转让
我们不会将您的用户信息转让给任何公司、组织和个人,但以下情况除外:
3.2.1. 在获取明确同意的情况下转让:获得您的明确同意后,我们会向其它方转让您的用户信息;
3.2.2. 在沁泽通达与其他法律主体者发生合并、收购或破产清算情形,或其它涉及合并、收购或破产清算情形时,如涉及到用户信息转让,我们会要求新的持有您用户信息的公司、组织继续受本政策的约束,否则我们将要求该公司、组织和个人重新向您征求授权同意。
3.3. 公开披露
我们仅会在以下情况下,公开披露您的用户信息:
3.3.1. 获得您明确同意或基于您的主动选择,我们可能会公开披露您的用户信息;
3.3.2. 或为保护沁泽通达平台及其关联公司用户或公众的人身财产安全免遭侵害,我们可能依据适用的法律或沁泽通达平台相关协议、规则披露关于您的用户信息。例如,若您作为云市场服务商销售假货或盗版商品,我们可能会公开披露您的店铺主体信息与处罚情况。
3.4. 共享、转让、公开披露用户信息时事先征得授权同意的例外
以下情形中,共享、转让、公开披露您的用户信息无需事先征得您的授权同意:
3.4.1. 与国家安全、国防安全有关的;
3.4.2. 与公共安全、公共卫生、重大公共利益有关的;
3.4.3. 与犯罪侦查、起诉、审判和判决执行等有关的;
3.4.4. 出于维护您或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;
3.4.5. 您自行向社会公众公开的个人信息;
3.4.6.从合法公开披露的信息中收集个人信息的,如合法的新闻报道、政府信息公开等渠道。
四、 用户业务数据和公开信息
不同于您的用户信息,对于用户业务数据和公开信息,沁泽通达将按如下方式处理:
4.1. 用户业务数据
4.1.1. 您通过沁泽通达提供的服务,加工、存储、上传、下载、分发以及通过其它方式处理的数据,均为您的用户业务数据,您完全拥有您的用户业务数据。沁泽通达作为云服务提供商,我们只会严格执行您的指示处理您的业务数据,除按与您协商一致或执行明确的法律法规要求外,不对您的业务数据进行任何非授权的使用或披露。
4.1.2. 您应对您的用户业务数据来源及内容负责,沁泽通达提示您谨慎判断数据来源及内容的合法性。因您的用户业务数据内容违反法律法规、部门规章或国家政策而造成的全部结果及责任均由您自行承担。
4.1.3. 根据您与沁泽通达协商一致,沁泽通达在您选定的数据中心存储用户业务数据。沁泽通达恪守对用户的安全承诺,根据适用的法律保护用户存储在沁泽通达数据中心的数据。
4.2. 公开信息
4.2.1. 公开信息是指您公开分享的任何信息,任何人都可以在使用和未使用沁泽通达网站服务期间查看或访问这些信息。例如您在沁泽通达开发者论坛发布的信息。
4.2.2. 为使用沁泽通达网站服务,可能存在您必须公开分享的信息。例如云市场为构建诚信交易环境,您的信用评价信息(星级、客户评价)需要被公开分享。若您是服务商(卖家),您应当根据适用的法律法规和沁泽通达云市场规则的要求,公开分享企业或者自然人经营者的相关信息。
4.2.3. 在使用沁泽通达网站的云市场进行交易时,您不可避免的要向交易对方或潜在的交易对方披露自己的个人信息,如联络方式或者邮政地址。请您妥善保护自己的个人信息,仅在必要的情形下向他人提供。您也可以通过我们的服务建立联系和相互分享。当您通过我们的服务创建交流、交易或分享时,您可以自主选择沟通、交易或分享的对象,作为能够看到您的联络方式、交流信息或分享内容等相关信息的第三方。如您发现自己的个人信息泄漏,尤其是您的账户或密码发生泄露,请您立即联络沁泽通达客服,以便沁泽通达采取相应措施。
五、 用户信息的管理
5.1. 您可以登录沁泽通达网站或客户端“管理控制台”查询、管理(变更、删除)使用沁泽通达服务时而提交的基本业务信息(基本资料)和联系人信息。
5.2. 如果您需要变更您沁泽通达账户的实名认证信息,您需通过工单、电话等方式联系沁泽通达,按照沁泽通达的操作文档进操作;如您需变更通过淘宝、或支付宝账号提交的实名认证信息的,您需到原账号注册的网站进行变更。
5.3. 在以下情形中,您可以向我们提出删除用户信息的请求:
5.3.1. 如果我们处理用户信息的行为违反法律法规;
5.3.2. 如果我们收集、使用您的用户信息,却未征得您的明确同意;
5.3.3. 如果我们处理个人信息的行为严重违反了与您的约定。
为保障安全,您可能需要提供书面请求,或以其它方式证明您的身份。我们可能会先要求您验证自己的身份,然后再处理您的请求。
六、 Cookie 和同类技术的使用
6.1. 为确保网站正常运转、为您获得更轻松的访问体验、向您推荐您可能感兴趣的内容,我们会在您的计算机或移动设备上存储名为 Cookie 的小数据文件。Cookie 通常包含标识符、站点名称以及一些号码和字符。沁泽通达只能读取沁泽通达提供的cookies。
6.2. 借助于 Cookie,能够存储您的偏好或购买清单中的商品等数据。当下一次您再次访问的时候,我们将显示您需要的信息;或由沁泽通达通过cookies文件来辨识您的来源网站,以便沁泽通达能追踪沁泽通达的广告效果。
6.3. 您可根据自己的偏好管理Cookie,您也可以清除计算机上保存的所有 Cookie。大部分网络浏览器都设有阻止 Cookie 的功能。但如果您这么做,则需要在每一次访问我们的网站时更改用户设置。如需详细了解如何更改浏览器设置,请访问您使用的浏览器的相关设置页面。
6.4. 除 Cookie 外,我们还会在网站上使用网站信标和像素标签等其它同类技术。例如,我们向您发送的电子邮件可能含有链接至我们网站内容的地址链接,如果您点击该链接,我们则会跟踪此次点击,帮助我们了解您的产品或服务偏好以便于我们主动改善客户服务体验。网站信标通常是一种嵌入到网站或电子邮件中的透明图像。借助于电子邮件中的像素标签,我们能够获知电子邮件是否被打开。如果您不希望自己的活动以这种方式被追踪,则可以随时从我们的寄信名单中退订。
七、用户信息的安全
7.1. 沁泽通达非常重视您的信息安全。我们努力采取各种合理的物理、电子和管理方面的安全措施来保护您的用户信息。防止用户信息遭到未经授权访问、公开披露、使用、修改、损坏或丢失。我们会使用加密技术提高用户信息的安全性;我们会使用受信赖的保护机制防止用户信息遭到恶意攻击;我们会部署访问控制机制,尽力确保只有授权人员才可访问用户信息;以及我们会举办安全和隐私保护培训课程,加强员工对于保护用户信息重要性的认识。
7.2. 我们会采取合理可行的措施,尽力避免收集无关的用户信息。我们只会在达成本政策所述目的所需的期限内保留您的用户信息,除非需要延长保留期或受到法律的允许。超出上述用户信息保存期限后,我们会对您的个人信息进行删除或匿名化处理。
7.3. 请使用复杂密码,协助我们保证您的账号安全。我们将尽力保障您发送给我们的任何信息的安全性。如果我们的物理、技术或管理防护设施遭到破坏,导致信息被非授权访问、公开披露、篡改或毁坏,导致您的合法权益受损,我们将承担相应的法律责任。
7.4. 在不幸发生用户信息安全事件(泄露、丢失等)后,我们将按照法律法规的要求,及时向您告知:安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况以邮件、信函、电话、推送通知等方式告知您,难以逐一告知用户信息主体时,我们会采取合理、有效的方式发布公告。
7.5. 同时,我们还将按照监管部门要求,上报用户信息安全事件的处置情况。
7.6. 我们将收集到的您的用户信息存放在中华人民共和国境内,如在符合适用法律规定的情形下因业务需要向境外传输个人信息的,我们会事先征得您的同意,并向您告知用户信息出境的目的、接收方、安全保障措施、安全风险等情况。
7.7. 如出现沁泽通达产品和服务停止运营的情形,我们会采取合理措施保护您用户信息安全,包括及时停止继续收集用户信息的活动;停止运营的通知将以逐一送达或公告的形式通知用户;并对所持有的个人信息进行删除或匿名化处理等。
7.8. 如超出收集用户信息时所声称的目的或超出具有直接或合理关联的范围后使用用户信息前,我们会再次向您告知并征得您的明示同意。
八、隐私权政策的更新
8.1. 我们的隐私权政策可能修订。
8.2. 未经您明确同意,我们不会限制您按照本隐私权政策所应享有的权利。我们会在专门页面上发布对隐私权政策所做的任何修订。
8.3. 对于重大修订,我们还会提供更为显著的通知(包括对于某些服务,我们会通过网站公示的方式进行通知,说明隐私权政策的具体变更内容)。
8.4. 本政策所指的重大变更包括但不限于:
8.4.1. 我们的服务模式发生重大变化。如处理用户信息的目的、处理的用户信息类型、用户信息的使用方式等;
8.4.2. 我们在控制权、组织架构等方面发生重大变化。如业务调整、破产并购等引起的所有者变更等;
8.4.3.用户信息共享、转让或公开披露的主要对象发生变化;
8.4.4. 您参与用户信息处理方面的权利及其行使方式发生重大变化;
8.4.5. 我们负责处理用户信息安全的责任部门、联络方式及投诉渠道发生变化时;
8.4.6. 用户信息安全影响评估报告表明存在高风险时。
九、如何联系我们
您对本声明和政策内容有任何疑问和意见,或者您对沁泽通达对本隐私权政策的实践以及操作上有任何疑问和意见,您可通过沁泽通达的工单、建议提交平台(www.raycue.com)或客服电话与我们联系。